Creativity + Collaboration = Community

Passionate Creatives at Work


We deliver sound architectural solutions to retailers with attention to brand, function, maintenance, energy efficiency, and budget. We will listen to you. Our goal is to create stores for you that not only for you, your brand, and your customers. We will be available to you – your access to management is direct. Decisions that affect project success are made quickly and without bureaucratic delays.


The path to unforgettable stores starts here. We’re ready to get to know your business and effectively translate your brand story into a store experience that’s functional and fabulous.

We’ll get started by getting to know your business and your customers, identifying where you are and where you want to be. Together, we will determine the project’s strategic scope, features, purpose, functionality, timeline, and budget.

Once goals are defined, we will develop schematic solutions that achieve them. Our 3D capabilities will provide a virtual experience for stakeholders. Through the refinement and approval process, you will be a part of making your vision come to life.

We’ll develop construction documents, specifications, as well as millwork and signage design intent drawings. We’ll work with your team, contractors, and manufacturers to ensure we’re all on the same page so your store is built just as envisioned.

We’ll conduct a post-built analysis where we review contractor, user, and operations feedback and performance data. We’ll work with you to fine-tune the design and construction documents to support your long term growth goals.

Million Miles Traveled


Projects Completed

Cups of Coffee

meet our Team

With an average tenure of 26 years, the Jencen Architecture team brings over 360 cumulative years of retail project management expertise and leadership to every project. Our commitment to employee retention results in consistent teams, proven operational procedures and a sustained focus on client service.

Nick Zalany,

Managing Architect

Juleen Russell,


Keith Royer

Director of Design

Kate Wells -Interior Design

Kate Wells,

Director of Interior Design

Sarah Gribble

Senior Project Manager

Alissa Adler

Alissa Adler,

Account Manager

Susan Abdelayem

Susan Abdeldayem

AIA Assoc./Project Manager

Tami White

Finance Director

Kateryna Simic,

Project Manager & Graphics

Jerry Rothenberg,

Senior Project Manager

Christina Tayman

Randy Knauer,

Senior Project Manager

Lori-Borlin-Marketing Dept

Lori Borlin

Marketing & Strategy

Linda Jacobs

Linda Jacobs


Xhevabi Hoxha

Project Manager

Tina Hillenbrand

Project Manager

Roger Heineman

Roger Heineman

Senior Project Manager

Carmen Taran

Lynette Flory

Project Manager

having fun doing what we love

We like working here. We’re creative, active, witty, with a dash of competitive too. Ping pong, animal rescues, cappuccino creations, and holiday card designs, are just some of the ways working here is less of a job and more like family.

Jencen’s dedication to design and detail has been extremely helpful in us attaining our goals for our branding strategy. Their understanding of our direction for the brand and partnership in achieving those goals makes them an asset for any organization.

Jeff Schenkel, V.P. Retail / Wholesale, Johnston & Murphy

I can attest to Jencen’s ability and performance as a first-rate, full-service architectural firm with an established chemistry and diversity that is sure to add to any retailer’s image, performance, and bottom-line.

John W. Hardin, Senior Director of Special Projects, Amsurg

Jencen has consistently been my go-to architect for 20 years. Their combination of thoughtful design, excellent service, and on-time production is unparalleled. I’m happy knowing they’ve got my back.

Frank Mauric, Director of Store Construction and Development,
Vitamin World a division of NBTY Inc.